Our products have an exchange and return guarantee of up to seven days after receiving the product in accordance with consumer law.
If the product has been lost by the shipping company;
If the customer regrets the purchase;
The exchange procedure is as follows:
The customer must package and label the product with the return address.
The customer must go to the shipping company where the order was delivered.
NOTE: (The shipping costs for the sender are the responsibility of the customer, in cases of loss by the transpodora, the customer must take a photo immediately and send it to the support email [email protected]. The shipping cost will be borne by the store The customer must send proof of postage along with the photo via email for refund).
